Dear Mr Purnell
Thank you for your email. I am sorry that you are unhappy with our response. I understand that you feel disappointed with our policy about seating for unaccompanied minors. Please also accept my sincere apologies for the delay in our response.
I can confirm that all feedback we have received relating to the unaccompanied minor seating policy has been carefully reviewed and has led to us reassessing the policy in full. The new policy for seating unaccompanied minors who travel with British Airways does not make any distinction between male and female passengers.
I would like to take this opportunity to thank you for your feedback. Your business is invaluable to us and we appreciate that you have a choice when it comes to booking your flights. Thank you again for getting in touch and for giving me the opportunity to respond to your concerns.
Best regards
Victoria Holland
British Airways Customer Relations
Your case reference is:8308357.[/COLOR]

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